Support

How may we help you?

For technical support on a product purchased in the store, please use the links below.

If you have a query with an order you have placed in the store, or if you have any questions about a product before making a purchasing decision, please call Customer Services using one of the telephone numbers below.

Austria

German: 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Belgium

1 for Dutch 2 for French then: 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Bulgaria

Bulgarian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Croatia

Croatian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Czech Republic

Czech 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Denmark

Swedish & English 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Estonia

English 1 for Technical Support 2 for Customer Services

10h-18h, Mon-Fri

Finlandia

Swedish & English 1 for Technical Support 2 for Customer Services

10h-19h, Mon-Fri

France

French 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Greece

Greek 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Germany

Germany 1 for Technical Support 2 for Customer Services

09:00 - 17:00, Mon-Fri

Hungary

Hungarian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Italy

Italian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Latvia

English 1 for Technical Support 2 for Customer Services

10h-18h, Mon-Fri

Lithuania

English 1 for Technical Support 2 for Customer Services

10h-18h, Mon-Fri

Luxembourg

French 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Netherlands

Dutch 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Norway

Swedish & English 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Poland

Polish 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Portugal

Portuguese 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Rep. of Ireland

English 1 for Technical Support 2 for Customer Services

8h-17h, Mon-Fri

Romania

Romanian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Slovakia

Slovak 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Slovenia

Slovenian 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Spain

Spanish 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Sweden

Swedish 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

Switzerland

1 for German 2 for French 3 for Italian then: 1 for Technical Support 2 for Customer Services

9h-17h, Mon-Fri

United Kingdom

English 1 for Technical Support 2 for Customer Services

8h-17h, Mon-Fri

Where to buy

All our products are available to buy direct from us.